Terms of use

This Agreement is an agreement between the "Customer", which acts in this agreement as a User, and the CRM-system KeepinCRM, which acts in this agreement as a System.


      1. TERMS AND DEFINITIONS

Account - an account that is individualized by registration (accounting) data specified by the User when registering with the System.

Login - a unique name (alias) of the User, specified by him at Registration for the purpose of use for identification of the User and used in combination with the Password to gain access to the Account. As a Log-in user uses his email address (e-mail address).

User - an individual registered on the Site in accordance with the procedure established by this Agreement. Registration is a procedure in which the User submits the following information about himself to the System according to the form approved by the System: name, first name, patronymic, e-mail address.

Registration is considered complete after completing all the registration steps required to create an Account.

Technical support is the activities carried out by KeepinCRM within its limits and scope for the operation of the System, including information and consulting support for Users on the use of the System.

Activation code - a set of symbols (license key), which is a technical means of copyright protection and designed to activate the System, in the manner provided by the License Agreement.


2. SUBJECT OF THE AGREEMENT

2.1. KeepinCRM grants the User the right to use the System, subject to all limitations and conditions of use of the System in accordance with its technical documentation, functionality and conditions of this Agreement.

2.2. This Agreement is concluded directly at the time of the beginning of the use of the System and is valid for the entire period of its lawful use by the User.

2.3. KeepinCRM grants the User the right to use the System without restriction on the territory on terms and in the manner provided by this Agreement.


 3. USER REGISTRATION

3.1. Registration of the User is free and voluntary; it is carried out on the Site of the System.

3.2. The user chooses his own login.

3.3. When registering, the User must provide the System with the following data: FOP (last name, first name, patronymic), login (email address).

3.4. When registering, the User agrees with this Agreement and fully assumes all the rights and duties indicated therein.

3.5. When registering, the System sends an e-mail with the registration confirmation code to the e-mail address of the User (in order to confirm the authenticity of the data specified by the User and confirm the fact of the User's possession of the e-mail address specified by them at the Registration). The User is obliged to confirm the possession of the electronic address specified by him at the Registration by performing the concluding actions specified in the e-mail.

3.6. From the moment the User provides the data specified in cl. 3.3 and cl. 3.5 of the Agreement, the Account shall be deemed created and the User shall be deemed to have been registered.

The User has the right to specify additional information about himself. 

3.7. When registering and using the System, the User undertakes to indicate only reliable data about himself and keep them up to date. The credibility of the registration data specified by the User is assumed.

3.8. In the absence of confirmation of possession of the electronic address specified in clause 3.5 of the Agreement within 24 hours from the moment of Registration, the System has the right to block or restrict the User's access to the Service and (or) its functionality until the User fulfills the clause 3.5 of the Agreement.

3.9. The registration data of the User is an integral part of this Agreement.

3.10 After passing the Registration, the User shall have access to the Account in accordance with the registration data specified by the User.


4. RESPONSIBILITY OF THE PARTIES 

4.1. For breach of the terms of this Agreement, the liability provided by Applicable Law shall come into effect.

4.2. KeepinCRM shall not be liable to the User for any damage, loss of any income, profit, information or savings related to the use or inability to use the System, including in the case of prior notification by the User of the possibility of such damage, or for any claim by a third party.

4.3. The user is responsible for maintaining the secret of the activation code of the System from the date of its issuance, and also independently determines the circle of persons to whom this code can be known.

 4.4. If the User has suspicions of unauthorized access to the activation code, he undertakes to immediately report for blocking it to the address: [email protected] Up to the said request to block the activation code, all actions with it (including activation) are recognized as committed with the consent of The user, on his behalf and in his interests.


5. TARIFF PLAN AND PAYMENT PROCEDURE

5.1. In order to use the Service or to continue using the Service with the addition of more than 2 (two) users, the User is obliged to pay the System according to the number of additionally added users and the subscription period.

5.2. The moment of payment for Adding additional users is the moment when the amount of payment is credited to the account of KeepinCRM.

5.3. The cost of additional users and their description are posted on the Site of the System https://keepincrm.com/tseny and (or) in the User Account and are an integral part of this Agreement.

5.4. The system has the right to independently and unilaterally change the list of tariff plans, the cost and volume of available functionality for tariff plans, as well as all other characteristics of tariff plans, including (but not limited to) their number and validity.

5.5. Return of money paid by the User, including in cases of incomplete use of the System's functionality, the occurrence of negative consequences related to the use of the Service, blocking or restricting access to the Service in accordance with this Agreement and in any other cases is impossible.


6. FUNCTIONING AND RESPONSIBILITY WHEN USING THE SYSTEM

6.1. The Parties are responsible for violation of the terms of this Agreement in accordance with this Agreement and the legislation of Ukraine.

6.2. The system and its functionality, including all program codes, applications and registration are provided to the User "as is". The system disclaims all warranties that the Service or its functionality may or may not be suitable for specific use. The system can not guarantee the stable operation of the Service and does not promise any specific results from using the Service or its functionality.

6.3. The system has the right to make any changes and / or additions to the Service without prior agreement with the User.

6.4. The User acknowledges that he uses the Service at his own risk and is solely responsible for any negative consequences caused by or otherwise connected with the use of the Service.

6.5. The system does not bear responsibility for violation of the rights and (or) legitimate interests of the User, if such rights and (or) legitimate interests were violated by third parties, including other Service Users, persons providing services related or not related to the use of the Service, as well as any other persons.


7. TECHNICAL SUPPORT

7.1. KeepinCRM provides Technical Support to the User, including questions related to the functionality of the System, the features of its configuration, supported operating systems, mail and other systems in the manner and on the terms specified in the technical documentation for it.

7.2. The user has the right to contact KeepinCRM Technical Support without paying any additional fees.

7.3. Requests for technical support are received by e-mail [email protected] or in the section "Settings" - "Support" in the User Account.


 8. PARTNERSHIP PROGRAM

8.1. A user registered as an individual entrepreneur has the right to participate in a partnership program organized by the System in the manner and on terms determined by the System.

8.2. A user who is not registered as an individual entrepreneur is not entitled to participate in the partnership program and must refuse to participate in the partnership program.

8.3. The system has the right to independently determine, modify or supplement the terms of the partner program without prior approval and (or) notification of the User.

8.4. The current (up-to-date) information on the partner program is located in the User Account in the "Regulations" section.

 8.5. The user is considered to have accepted the terms of the partnership program in full from the moment he committed the appropriate actions, clearly indicative of his desire to participate in the partnership program.

8.6. Accepting the terms of the affiliate program, the User guarantees that it meets the requirements specified in clause 8.1 of the Agreement.

8.7. The user is obliged to independently monitor changes in the terms of the partner program. In the event that the User does not agree with the terms of the partnership program, he must stop participating in the affiliate program.

8.8. The system has the right to unilaterally terminate the partnership program without prior approval and (or) notification of the User.


9. CONFIDENTIALITY STATUS

 9.1. Processing of the User's personal data is carried out in accordance with the legislation of Ukraine. The KeepinCRM system processes the User's personal data in order to provide the User with access to the use of the Service's functionality and for other purposes stipulated by this Agreement and the legislation of Ukraine.

9.2. The system is entitled to send e-mails to the User to the e-mail address specified by the User at registration. In such messages, the System may notify the User of changes or additions to the Service, transmit information regarding the availability of the Service, notify the shares, transmit potentially useful information to the User and any other information. The user has the right to refuse from receiving the communications provided for in this clause of the Agreement.

9.3. The system is entitled to call the User at the phone number specified by the latter for the purposes specified in clause 9.2 of this Agreement.

9.4. Personal data of the User can not be transferred to third parties, except for the cases of transferring to third parties the rights to the Service or the Site of the System.

9.5. Granting the User access to the Service, the System, acting reasonably and in good faith, assumes that the User provides it with reliable and up-to-date data, and also possesses all the rights necessary in accordance with the legislation of Ukraine for using the Service.

9.6. Accepting the terms of this Agreement, the User agrees to the processing by the System of public information posted by the User in social networks and (or) messengers.